NCR Counterpoint

A retail management solution that enables your business to perform.

We are built for the independent specialty retail business owner. Our software enables your business to create an independent relationship that is built for success. Our feature rich software enables you to manage your business basis, through real time inventory management software, a customization point of sale, data at your fingertips, and a full suite of solutions to offer a seamless, anytime anywhere experience to your customers, this robust software sets the stage for you to make it your own: customize your solutions to give and amazing customer performance.    

As a business owner, you’re often part of every decision and action; let our software take some of the staging pressure off of your hands so you can focus on what really matters: your customers. Our solution includes back and front of house features:
  • Purchasing Advice
  • Custom Inventory Control
  • Transfer Advice
  • Integrated and Custom Reporting
  • Order Management
  • Flexible Pricing Options

The back office functionality behind the curtain sets the stage for the real performance: helping your customers. Provide your associates with the best real time software to ensure a satisfied and seamless customer shopping experience:
  • Mobile Point of Sale
  • Speedy Check Out
  • Secure Payment Processing
  • Item and Customer Data at POS
  • 3rd Party Add Ons

Customers are one of the biggest parts of the show: keep them engaged and coming back for more. Use the built in marketing and loyalty tools and additional solution suite add ons to continue to deliver an awesome fan experience
  • Online Shipping
  • Targeted Email Marketing with Personalized Offers
  • Built In Loyalty

NCR Counterpoint Inventory Management

NCR Counterpoint’s integrated inventory management and tracking system allows you to efficiently manage your merchandise

The behind the scenes activities ensure that the front of house runs smoothly. Our inventory management system includes detailed merchandise records, flexible pricing options and in depth reporting to improve the flow of your business.

Record Detailed Merchandise Information

Our system lets you group items by category and subcategory as well as assign multiple vendors, units, and bar codes to each item, 20 custom fields let you track the information that’s important to you.

Custom Pricing Structure

Managing and pricing your inventory correctly saves you time and makes your business profitable. Assign up to 6 prices for each item. Price by store or by color/size with location-specific and SKU-specific pricing.

Improve Your Bottom Line

Customized reports and item analysis provide accurate, informative information that make you a stronger buyer. Smart inventory decisions and reports can save you money by improving your bottom line.


NCR Counterpoint Point of Sale Software


Our configurable touchscreen allows you to tailor our POS to fit your business, minimize errors and maximize profits.

With our configurable features, NCR Counterpoint can easily handle sales, returns, orders and layaways, in turn, maximize profits. NCR Counterpoint includes robust inventory management, touchscreen point-of-sale, built-in customer loyalty, automated purchasing, and configurable reporting capabilities.

Complete Transactions Quickly

Keep your lines flowing with our 2 second credit card and deck authorizations. Our intutive touchscreen point of sale units allows for quick checkouts and simple traninng for your staff.

Holds and Quotes

Convert any sale, order, or layaway into a quote or put on hold for late completion. Holds and quotes can be recalled by number, date, customer name item, or any other related value.

Loyalty Programs

Create customer loyalty by allowing frequent customers to earn points for each dollar spent or each item purchased. They can then spend their earned points at the point-of-sale, just like any other payment type.

Point of Sale Hardware

XR5 Features

The in-store customer experience has become a key focus for retailers. Each point in a shopper’s journey throughout your store is important in building loyalty for your retail brand. The stylish all-in-one RealPOS XR5 delivers the performance you need in a versatile design that blends seamlessly into any retail environment.  

Key features of NCR RealPOS® XR5

• Stylish and compact all-in-one retail solution • Sleek zero-bezel design • Energy efficient, fan-less design with Intel® Celeron® Quad core CPU • Projected capacitive (10-point multi-touch) • Flexible mounting options – tabletop stand, kiosk pedestal, pole or wall mount • Secure, powered USB and serial peripheral connectivity

Key features of NCR RealPOS® XR7

The NCR RealPOS XR7 offers the sophisticated elegance of consumer grade technology, but with the robustness and reliability of industrial grade quality—giving you the best of both worlds. • Stylish and compact all-in-one retail solution with a sleek zero-bezel design • Choice of projected capacitive (multi-touch) or resistive single touch touchscreen • Extreme performance with 4th generation Intel® Core™ Processor Family • Flexible mounting options—tabletop stand, kiosk pedestal, pole or wall mounted • Secure, powered USB and serial peripheral connectivity • Advanced systems management capabilities with Intel® AMT and NCR Command Center

Retail Receipt Printers

Our ethernet receipt printer is designed for use in food service and retail environments. It offers more speed, features, and reliability than ever before. Prints 50% faster than standard receipt printers and is the first in the industry to offer 16 levels of grayscale to ensure clear, crisp graphics. Print speed is up to 300 mm/second. The standard auto cutter makes clean, efficient receipt cuts. Printer includes drop-in paper loading.

Retail Barcode Scanner

The preferred barcode scanner accommodates both 1D and 2D barcodes. User never needs to take time to align the barcode with the scanner or pause between scans. The retail barcode scanner can scan barcodes printed on paper labels or on mobile phone displays.

Retail Payment Terminal

Our payment terminal represents a unique combination of security and performance, leveraging the multimedia-enabled Telium 2 platform. Much more than just a payment device, it enables retailers to bring real value to their businesses and customers. The payment terminal when paired with NCR Counterpoint and NCR Secure Pay, provides point-to-point encryption (P2PE) of credit and debit card transactions.

Secure Payment Gateway

With multiple security layers, NCR Secure Pay minimizes your risk for a credit card security breach.

Our software’s body guard ensures that all personal and transactional information is kept safe. From the moment a card is swiped through after the transaction is complete, our secure payment solutions enable and protect your business. Choose the alerts that are most important to you and set up parameters that fit with your business. Pick which alerts you want to receive and which alerts you want your managers to receive. NCR Smarts Alerts is your operation’s eyes and ears. Now you can be at all places at once.

Minimize Your Risk

NCR Secure Pay allows you to process payments in a PCI-DSS compliant manner. We take the storage of sensitive card information out of your local system and move it to our NCR Secure Pay host to minimize the chance of a credit card breach. Point-to-Point Encryption further reduces your exposure by securing sensitive information during transmission.

Transmit Encrypted Data

Using Point-to-Point Encryption, NCR Secure Pay encrypts credit card data from the moment the card is swiped by your customer. This process ensures that sensitive card information is encrypted throughout its lifecycle in your environment and minimizes the risk of an unauthorized user scraping that credit card data from database memory.

Automated Credit Card Settlements

With card information removed from your database and secured on a separate host, you have flexibility with credit card settlements. Automate your settlements to happen daily at the time of your choosing or settle transactions remotely using the NCR Secure Pay merchant portal.

Be instantly alerted to potentially fraudulent situations, minimizing harm to your business.
Receive daily sales figures via text or email. Review key performance indicators anytime, anywhere, maintaining control of your business while you are offsite.
Monitor store operations through key alerts including low inventory warnings, current cash on hand.notifications, alerts if no one has signed in when a store opens, and notifications of large sales or refunds.

Email Marketing

NCR Customer Connect is a powerful integrated email marketing system helping you grow your business by driving sales.

Our integrated, automated email marketing system enables you to use customer data and preferences to send customers personalized offers after their shopping experience.

Create Recurring Email Campaigns

Welcome new customers, send birthday offers, or tell customers you miss them. Set up the campaign one time and going forward it will be sent out automatically.

Target Emails To Specific Groups of Customers

Use customer information and purchase history from your NCR Counterpoint system to set up customer segments, such as VIPs, loyalty card members, or purchasers of specific products. Leverage this information to target your campaigns to customer needs and preferences.

Update Email Lists Automatically

With shared information, adding new customers or updating existing customer information at the point of sale will automatically update your email lists.


Build your business with a website from CPShop. CPShop has the necessary tools to create your website and deploy it quickly, easily, and affordably. With the ability to integrated with Counterpoint and list of features, your company can start producing online revenue from your website right away.

• Quick website creation • Direct integration with Counterpoint
• Ability to accommodate various eCommerce company sizes • Fully responsive website
• Great ROI at an affordable price • deploy to marketplaces quickly
Learn More


Run your business from the sales floor, as you help customers find products and ring up sales right on the spot. Mobility also means you can sell your products wherever your customers are gathering: events, sidewalk sales, and trade shows. Mainspring offers both iOS and Windows compatible mobile solutions for your business.

NCR CounterPoint Mobile

Mobile Solutions for NCR Counterpoint

CPMobile brings mobility to your business. Compatible with iOS operating systems, CPMobile is the perfect solution for processing sales outside of your store, line-busting, and looking up inventory while on the sales floor. With an Inventory Module, CPMobile provides the functionality to conduct inventory from your phone.  

Complete inventory functions

NCR Counterpoint Mobile is a multi-function device. In addition to line busting, you can complete physical counts, adjustments, and receivings.

Provide rapid answers to customer questions

Use the item lookup functionality to check inventory counts instantly. Your sales people will never have to go to the storage room to check stock again.

Redefine the sales experience

Turn your cashiers into retail sales consultants, providing targeted assistance when and where customers need it. Accelerate the checkout process by taking transactions directly to customers, reducing long lines at checkout and improving the shopping experience.

Mainspring Mobile

Mainspring exclusively offers a Windows compatible mobile solution. Created by our developers, this mobile solution provides more functionality, yet doesn’t lose the mobility your business is looking for.

Full Functionality

Mainspring Mobile provides full functionality of NCR Counterpoint. With this solution, you will have every feature on your mobile device as you would at the register.

Complete Mobility

Enable your mobile team to enter orders from anywhere in the store, provide the ability to receive product at any location, and check inventory without having to leave the sales floor.

Connect with Customers

Allow clerks to engage with customers more fully by answering questions and providing faster sales support.