We are built for the independent specialty retail business owner. Our software enables your business to create an independent relationship that is built for success. Our feature-rich software enables you to manage your business basis, through real time inventory management software, a customization point of sale, data at your fingertips, and a full suite of solutions to offer a seamless, anytime anywhere experience to your customers. This robust software sets the stage for you to make it your own: customize your solutions to give and amazing customer performance.
As a business owner, you’re often part of every decision and action; let our software take some of the staging pressure off of your hands so you can focus on what really matters: your customers. Our solution includes back and front of house features:
The back office functionality behind the curtain sets the stage for the real performance: helping your customers. Provide your associates with the best real time software to ensure a satisfied and seamless customer shopping experience:
Customers are one of the biggest parts of the show: keep them engaged and coming back for more. Use the built in marketing and loyalty tools and additional solution suite add ons to continue to deliver an outstanding customer experience:
NCR Counterpoint’s integrated inventory management and tracking system allows you to efficiently manage your merchandise. The behind the scenes activities ensure that the front of house runs smoothly. Our inventory management system includes detailed merchandise records, flexible pricing options and in depth reporting to improve the flow of your business.
Our system lets you group items by category and subcategory as well as assign multiple vendors, units, and bar codes to each item. 20 custom fields let you track the information that’s important to you.
Managing and pricing your inventory correctly saves you time and makes your business profitable. Assign up to 6 prices for each item. Price by store or by color/size with location-specific and SKU-specific pricing.
Customized reports and item analysis provide accurate, informative information that make you a stronger buyer. Smart inventory decisions and reports can save you money by improving your bottom line.
Our configurable touchscreen allows you to tailor our POS to fit your business, minimize errors and maximize profits. With our configurable features, NCR Counterpoint can easily handle sales, returns, orders and layaways, in turn, maximize profits. NCR Counterpoint includes robust inventory management, touchscreen point-of-sale, built-in customer loyalty, automated purchasing, and configurable reporting capabilities.
Keep your lines flowing with our 2 second credit card and deck authorizations. Our intuitive touchscreen point of sale units allows for quick checkouts and simple training for your staff.
Convert any sale, order, or layaway into a quote or put on hold for late completion. Holds and quotes can be recalled by number, date, customer name item, or any other related value.
Create customer loyalty by allowing frequent customers to earn points for each dollar spent or each item purchased. They can then spend their earned points at the point-of-sale, just like any other payment type.
The CX7 couples an upscale and dramatic integrated design with best-in-class performance. Its exceptional versatility, ruggedness and unsurpassed data security delivers the key requirements to withstand today’s high-risk interconnected world.
Key features of NCR CX7 include: sleek updated design with new flexible mounting options, high performance 8th generation Intel T-Series Core Processor, high brightness anti-glare LCD screen with 10-point multi-touch, advanced systems management capabilities with Intel AMT and NCR Command Center, and so much more!
The NCR CX7 combines the latest Intel performance with elite security and durability in a dramatic and flexible new package to suit your operations. NCR’s CX7 is the top-of-the-line solution with the outstanding style, capacity and power to deliver you more than anything else in the market. Paired with NCR’s software — or your own homegrown applications — the CX7 will anchor whatever ultimate operator and customer experience you create.
With multiple security layers, NCR Secure Pay minimizes your risk for a credit card security breach. From the moment a card is swiped through after the transaction is complete, our secure payment solutions enable and protect your business.
NCR Secure Pay allows you to process payments in a PCI-DSS compliant manner. We take the storage of sensitive card information out of your local system and move it to our NCR Secure Pay host to minimize the chance of a credit card breach. Point-to-Point Encryption further reduces your exposure by securing sensitive information during transmission.
Using Point-to-Point Encryption, NCR Secure Pay encrypts credit card data from the moment the card is swiped by your customer. This process ensures that sensitive card information is encrypted throughout its lifecycle in your environment and minimizes the risk of an unauthorized user scraping that credit card data from database memory.
With card information removed from your database and secured on a separate host, you have flexibility with credit card settlements. Automate your settlements to happen daily at the time of your choosing or settle transactions remotely using the NCR Secure Pay merchant portal.
NCR Customer Connect is a powerful integrated email marketing system helping you grow your business by driving sales. Our integrated, automated email marketing system enables you to use customer data and preferences to send customers personalized offers after their shopping experience.
Welcome new customers, send birthday offers, or tell customers you miss them. Set up the campaign one time and going forward it will be sent out automatically.
Use customer information and purchase history from your NCR Counterpoint system to set up customer segments, such as VIPs, loyalty card members, or purchasers of specific products. Leverage this information to target your campaigns to customer needs and preferences.
With shared information, adding new customers or updating existing customer information at the point of sale will automatically update your email lists.
Mainspring exclusively offers a Windows compatible mobile solution. Created by our developers, this mobile solution provides more functionality, yet doesn’t lose the mobility your business is looking for.
Mainspring Mobile provides full functionality of NCR Counterpoint. With this solution, you will have every feature on your mobile device as you would at the register.
Enable your mobile team to enter orders from anywhere in the store, provide the ability to receive product at any location, and check inventory without having to leave the sales floor.
Allow clerks to engage with customers more fully by answering questions and providing faster sales support.
CPMobile brings mobility to your business. Compatible with iOS operating systems, CPMobile is the perfect solution for processing sales outside of your store, line-busting, and looking up inventory while on the sales floor. With an Inventory Module, CPMobile provides the functionality to conduct inventory from your phone.
NCR Counterpoint Mobile is a multi-function device. In addition to line busting, you can complete physical counts, adjustments, and receiving.
Turn your cashiers into retail sales consultants, providing targeted assistance when and where customers need it. Accelerate the checkout process by taking transactions directly to customers, reducing long lines at checkout and improving the shopping experience.
Use the item lookup functionality to check inventory counts instantly. Your sales people will never have to go to the storage room to check stock again.