Bookstores have a special place in retail. A great bookstore may look effortless to the customer. Find a new release. Pick up a gift. Grab a school sweatshirt. Order a textbook. Browse online. Ask an employee to locate something that's out of stock. Behind the...
Counterpoint retailers already rely on their POS system to manage the heart of their business: products, inventory, pricing, customers, and sales. So when it's time to sell online, why introduce an eCommerce platform that operates completely separately? CPShop...
A customer walks into your store, finds what they want, pays, and walks out. Simple, right? But behind that one sale, a lot more may be happening. Your POS records the transaction. Your payment processor handles the payment. Inventory needs to update. Customer...
A point-of-sale system should do more than ring up a stack of books and print a receipt. For today's college and campus bookstores, the right technology can help manage inventory, understand what's selling, simplify purchasing, serve customers better, and...
You use Counterpoint every day, but are you still handling shipping as a completely separate process? If so, there may be an easier way. Mainspring's Counterpoint + ShipStation integration connects two important parts of your operation, helping move order...
Walk through almost any retail store, and you'll find them. Sticky notes taped to the register. A spreadsheet only one employee understands. A notebook tucked behind the counter. A cashier who "just knows" how something is supposed to work. These little workarounds...
More Than Textbooks: How Today's Campus Bookstores Are Evolving When most people think of a college bookstore, textbooks are usually the first thing that comes to mind. While textbooks remain an important part of many campus stores, today's college and university...
Automate your marketing data and spend more time growing your business. If your marketing routine includes exporting customer lists from your POS system every week (or every month), you're not alone. In fact, we recently spoke with a retailer who was doing just...
For many retailers, tax-free weekend is one of the busiest shopping events of the year. Whether you sell clothing, footwear, school supplies, or qualifying merchandise, customers expect a fast, accurate checkout experience, and they expect the correct taxes to be...
As summer winds down, sporting goods retailers begin preparing for one of the busiest times of the year. Football season, hunting season, fall camping, hiking, and school sports all bring an increase in customer traffic and demand. The retailers who have the most...
Every retailer has asked the same question at some point: Why did one customer leave with a full basket while another walked out empty-handed? The answer isn't always price. Today's shoppers make purchasing decisions based on a combination of convenience, trust,...
If you've worked with NCR Counterpoint for any length of time, you've probably heard someone say, "Counterpoint can't do that." At Mainspring, we hear it all the time. Sometimes the answer really is no. But more often than not, the answer is, "Actually, it can."...
