NCR Counterpoint POS Support, Integration, and eCommerce Solutions for Retailers

Helping retail businesses connect their POS, inventory, and eCommerce systems, so everything works together seamlessly. 

Our Services

Supporting Best-in-Class Hardware and Software

Explore the core technologies we leverage to streamline your operations, enhance the customer experience, and integrate your retail channels.

NCR Counterpoint software for retailers

NCR Counterpoint

NCR software brings together your point-of-sale, inventory, and operations into one connected system, giving you better visibility, control, and efficiency across your entire business.

Seamless integrations for NCR Counterpoint

Seamless Integrations

Our integration solutions connect your POS with the tools your business relies on, from eCommerce and accounting to inventory and shipping, and customer marketing, helping you streamline operations and drive repeat sales.

CPShop eCommerce solution for NCR Counterpoint

CPShop eCommerce

CPShop connects your NCR Counterpoint system to your online store, syncing inventory and orders in real time, so you can sell seamlessly both in-store and online.

About Us

Built for Retailers. Backed by Experience.

At Mainspring, we help retailers simplify and strengthen their operations by connecting the systems that run their business. 

With over 35 years of experience, our team specializes in NCR Counterpoint support, system integrations, and eCommerce solutions, giving you the tools and support you need to operate more efficiently and grow with confidence. 

We understand that no two retail businesses are the same. That’s why we take a hands-on, consultative approach, learning how your business works and building solutions that fit your needs. 

From day-to-day support to long-term strategy, we’re here to make sure your POS, inventory, and online systems work together the way they should. 

Blogs

Retail POS Tips, NCR Counterpoint Insights & Technology Updates

Get expert advice on NCR Counterpoint, retail POS systems, inventory management, and eCommerce integrations, designed to help you streamline operations and grow your business.

Customer Bridge: Connect Your POS to Your Marketing

Customer Bridge: Connect Your POS to Your Marketing

Retailers today are collecting more customer data than ever before, but many aren't fully using it. Your NCR Counterpoint system contains powerful customer insights, purchase history, and behavior data. But if that information isn't connected to your marketing...

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Years Supporting Retail POS Systems

Retail Industries Supported

Retailers Supported

Focused on Secure, Reliable Systems

Why Choose Us

Why Retailers Choose Mainspring

We don’t just support your point-of-sale, we help you run a more connected, efficient, and profitable retail business.

Customer Commitment

We take ownership of your systems, delivering responsive support and long-term solutions you can rely on.

Proven Expertise

With deep experience in NCR Counterpoint and retail systems, we deliver solutions that work the way your business needs them to. 

Integrity

We operate with transparency and accountability, so you always know your systems and your business are in good hands. 

Partnership Approach

We work alongside your team to understand your business, align your systems, and support your growth every step of the way. 

Contact Us

Get a Consultation Now!

We are ready to partner with you to implement, integrate, and support the retail systems that drive your business forward.
Request a counterpoint demo with Mainspring

Meet Our Team

Meet the Retail POS Experts Behind Mainspring

Our team of NCR Counterpoint specialists, integrations experts, and support professionals brings over 35 years of experience helping retailers streamline operations and grow with confidence.

Brian Royal

President

Trini Baughn

Finance & Business Development

Alex Welsh

Technical Services Manager

Bill Flatt

Sales Engineering & E-commerce

Aaron Schneider

Application Developer

Earl Ortner

Application Developer

Shay Pavey

Application Support Technician

Testimonials

Client Reviews

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