The needs of pet stores are as wide-ranging as the products they sell. We have partnered with pet stores to provide everything from standard point of sale to e-commerce integration, custom reporting, digital loyalty programs, and more!
Inventory Control
Reduce or eliminate shrinkage, stock outs, stock discrepancies, and track inventory movement.
Automate stock replenishment and direct store deliveries.
Track profit margins.
Labels
Print shelf and product labels of any size.
Print item labels and bar codes on demand or automatically during the purchasing and receiving process.
Print mailing labels for special promotions.
Customer Loyalty
Print labels for special promotions
Track birthdays, favorite items, etc.
Create gift cards, store credits, custom store loyalty program.
Create gift registry with gift receipt functionality.
Reporting
Retain, view and report complete detail on every sale made.
View six-week sales analysis trends.
Ability to print activity reports for specific periods.
Daily reporting provides information on voids, price overrides, etc.
Item sales history reporting.
Purchasing
Automated purchasing provides the ability to calculate current stock levels and automatically create purchase orders.
Print item labels and barcodes on demand or set up as part of the purchasing and receiving procedure.
E-commerce
Ability to upload inventory, customers, and prices to your online store.
Download customer orders into your point of sale system for fulfillment.
Sales Commissions
Set up commissions to calculate for each item on the sales ticket based on either sale amount or gross profit.
Track commissions by ticket or line item.
Ability to split commissions among various salespeople on one ticket.
Daily reports provide commission due information.
Hardware
Fast, easy to use and learn. Point of sale units include touchscreen, fast credit card authorizations, and commission tracking.
Warranty includes next business day replacement unit.
Mainspring Extensions
Frequent Buyer Program
Digital Punch Card
Counterpoint Integration
CPShop is a fully integrated solution that allows you to seamlessly sync products, customer and order data to your Counterpoint solution. It utilizes existing e-commerce categories within Counterpoint to allow you to group items on your website to maximize visibility.
Items
Automatically publish available quantities and changes to descriptions, images, categories, pricing, and more.
Choose whether or not to publish quantities, or simply set a “low stock” number that will reflect on the website.
Optionally consider items in-stock even if quantities fall below zero.
Multiple item images per sku, maintained in Counterpoint.
Three-dimensional gridded items for both inventory and non-inventory items.
Related items to encourage cross-sales.
Alternate Units support. Weight and pricing with automatic price conversion.
Multi-location inventory processing (on current road map for 2020).
Advanced Features
Kits – sell online using Counterpoint kits.
Contract Pricing Integration – use your Counterpoint price rules online.
Fully integrated gift cards – sell and redeem gift cards online or in your brick and mortar stores interchangeably.
Buy Online – Pickup in Store for multiple locations (single location pickup is included in basic package and does not require additional features).
Accounts Receivable – Allow your customers to purchase from the website using their in-house AR account.
Credit Cards – Integrated credit cards using NCR Securepay.
Ease of Installation
Minimal Counterpoint customization required.
Utilizes native Counterpoint eCommerce controls.
Maps to out-of-the-box Counterpoint data fields while allowing publish of custom columns.
Works with current NCR API to ensure current and future Counterpoint compatibility.
Designed to be fully maintained by you! Professional services are also available from CPShop.
Ecommerce Customers
Automatic customer creation or updates captured into Counterpoint.
Returning customer logins.
Unified customer history in Counterpoint.
Customer-specific pricing.
Ecommerce Order Processing
Automatic, immediate order capture via API calls. No importing or text files!
Automatic merchant notifications for new orders.
Shipping system integration with tracking numbers and customer email notifications.
Payment processing via PayPal, Stripe, Authorize.net, and NCR SecurePay (optional).
Automatic invoice status updates.
Shipping choices with customer-created rate tables and major shipping interfaces.
