Running a nutrition or supplement retail store means juggling thousands of SKUs, tracking expiration dates, managing frequent promotions, staying compliant with industry regulations, and delivering fast, knowledgeable customer service. To keep up, you need more than a basic POS system; you need a powerful retail platform tailored to your business.
That is where NCR Counterpoint, enhanced by Mainspring’s custom development and integrations, becomes a game-changer for supplement shops and health-focused retailers.
Below, we will explore the top ways this duo helps nutrition retailers run smarter, sell more, and create seamless shopping experiences.
Supplement stores carry extensive product catalogs: proteins, vitamins, pre-workouts, minerals, essential oils, and more. Often these items come with multiple sizes, flavors, and formulas. NCR Counterpoint is built for high-SKU environments, giving you:
Mainspring can further extend this with enhanced custom reports, dashboards, and automated alerts tailored specifically to supplement store operations.
Supplement shoppers are some of the most loyal customers if you reward them.
NCR Counterpoint includes built-in loyalty tools that allow you to:
Mainspring builds advanced loyalty integrations and customized campaigns that align with your brand and buying cycle, helping you turn one-time buyers into lifelong customers.
Consumers expect nutrition brands to have a smooth online shopping experience. Counterpoint easily connects your store inventory with your website so customers always see what is in stock.
With CPShop, Mainspring’s fully integrated eCommerce solution, supplement retailers can:
Whether you run Shopify, WooCommerce, or another platform, Mainspring ensures your online and in-store systems operate as one.
Data is everything in the supplement world. Knowing what sells, when it sells, and which products drive repeat visits.
Counterpoint offers robust reporting, including:
Mainspring enhances reporting with custom dashboards, automated emails, and additional metrics that supplement stores rely on for accurate forecasting and purchasing.
This is where Mainspring truly sets itself apart.
We offer a wide range of custom integrations and applications, including:
If your supplement store requires a unique workflow, Mainspring can build it.
For decades, Mainspring has helped retailers transform their NCR Counterpoint systems into fully customized POS solutions. Our team understands the unique needs of nutrition and supplement stores, high volume, high SKU counts, expiration tracking, and loyal repeat customers.
With Mainspring as your NCR Counterpoint partner, you can expect assistance with:
Our goal: Make your Counterpoint system work precisely the way your business works.
Whether you’re a local nutrition shop or a multi-location supplement brand, NCR Counterpoint paired with Mainspring gives you the tools to streamline operations, grow revenue, and deliver better customer experiences.
If you would like help optimizing your POS system, integrating your eCommerce platform, or customizing Counterpoint for the supplement industry, Mainspring is here to support you every step of the way.