The holiday season is here, and for many retailers, this is the biggest revenue window of the entire year. Shoppers expect to browse online, check real-time availability, and quickly buy or pick up their favorite products. If your in-store and online systems aren’t connected, you’re missing out on sales that should be yours. That’s where NCR Counterpoint and CPShop, implemented and supported by Mainspring, make all the difference.

Why a Seamless In-Store & Online Experience Matters This Season

Holiday shoppers move fast. They want to:

• See what’s available online in real time
• Avoid out-of-stock surprises
• Place quick orders for pickup or shipping
• Support local stores without the hassle

A fully integrated e-commerce solution empowers small and mid-sized retailers with the same power that big-box stores use, without the complexity.

Real-Time Inventory Sync: The Holiday Lifesaver

One of the most significant pain points during the holidays is overselling.
With CPShop synced to NCR Counterpoint, your online store reflects live inventory based on what’s happening at your physical location(s).

This means:

• No more discovering you sold something online that sold in-store minutes earlier
• Cleaner operation for your team
• Happier customers who trust your availability

When every minute counts, accurate inventory can make or break seasonal revenue.

Create Holiday Collections That Convert

CPShop gives retailers the flexibility to quickly create holiday-focused categories and product collections, such as:
– Stocking Stuffers
– Holiday Décor
– Winter Essentials
– Seasonal Clearance

These curated shopping experiences make it easier for your customers to make a purchase and help increase the average order value.

Offer Store Pickup or Local Delivery Without the Headache

Holiday shoppers love BOPIS (Buy Online, Pick Up In Store).
With CPShop and Counterpoint:

• Orders flow directly into Counterpoint
• Staff can process orders immediately
• Customers get faster fulfillment

Local delivery options can also be offered to expand your reach during the busy season.

Mobile-Friendly Design for On-the-Go Shoppers

Most online holiday shopping happens from a phone.
CPShop offers responsive, mobile-friendly templates that facilitate smooth browsing, adding to cart, and checkout, essential for last-minute shoppers on the go.

Mainspring Makes Holiday e-Commerce Simple

Implementing e-commerce can feel overwhelming this time of year, but Mainspring makes it manageable with:

• Expert CPShop setup and configuration
• Custom styling and layout options
• Payment and SecurePay support
• Training for your team
• Ongoing support to keep your store running smoothly

When your in-store and online systems work as one, holiday sales become easier to manage and much more profitable.

Ready to Boost Your Holiday Sales?

If you’re looking to maximize this year’s holiday traffic, now is the perfect time to integrate your online store with the POS you already rely on.

Mainspring helps Counterpoint retailers launch or optimize CPShop, enabling them to capture more sales, reduce workload, and deliver a seamless holiday shopping experience.

Contact us today to get started.