Get to Know Mainspring’s Tech Services Supervisor, Alex Welsh

I originally worked for a tool store that used a competitor’s software for their point of sale and inventory management application. About one year into my tenure with the business, our software began having several issues.  These mostly revolved around not releasing...

Halloween Spending to Reach $9 Billion

Once again, Americans are looking forward to splurging on their favorite candy, costumes, and decorations during the Halloween season. According to the National Retail Federation’s annual survey conducted by Prosper Insights & Analytics, total spending for...

Let’s Not Forget About POS

The headline-making stores in the retail industry focus on the promise of a new era of retail, characterized by an unprecedented pace of innovation. For example, we are witnessing the use of virtual/augmented reality, new and highly sophisticated applications of...

Important! New Counterpoint TLS Requirements

New PCI DSS Requirements for Credit Card Processing March 13, 2018 By now, you may have received notice from your credit card processor or from NCR about upcoming changes to credit card processing that will take place in the next few months.  We wanted to help explain...

PCI What?

Yes, PCI Compliance (Payment Card Industry) Don’t let the title scare you. PCI Compliance is the standard in secure payment card acceptance. Many merchants accept card payments, but few know of the security or the how-tos in order to become a PCI Compliant...

Counterpoint Calendar Update

It’s a new year!  If your Counterpoint calendar follows the normal calendar, you’ll want to make sure you’ve updated your system for 2018.   First, create a calendar (if you don’t already have one) for 2018 in Setup | System | Calendars.  You can configure custom...
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