Retailers know every second counts at the register, especially during busy periods. One feature in NCR Counterpoint that can make a significant difference in your operations is the ability to track tips. Properly configured, this feature helps staff get paid accurately, improves customer experience, and keeps your reporting clean.

Why Retailers Should Enable Tips

• Faster Checkout: Staff no longer need to manually calculate tips.
• Accurate Reporting: All tips are automatically tracked for accounting and payroll purposes.
• Staff Satisfaction: Employees consistently receive the correct gratuities.
• Customer Convenience: Customers can quickly add tips via POS terminals or integrated payment devices.

How Mainspring Helps Your Store

Mainspring specializes in supporting retail and specialty store owners with Counterpoint setups. We handle:

• Activating Tip Support: Enable tips across your POS terminals.
• Setting Tip Options: Choose between predefined percentages or custom tip entry.
• Payment Integration: Works with SecurePay or your preferred processor.
• Reporting: Track tips easily for payroll, taxes, and management reporting.

Benefits for Your Retail Operation

• Reduce checkout errors and disputes.
• Improve team efficiency during peak hours.
• Provide a seamless experience for your customers.
• Simplify accounting and payroll with automated tracking.

Get Started Today

If your retail store isn’t using the tip feature or you’re unsure it’s set up correctly, Mainspring can help. We’ll configure your system, train your staff, and ensure your POS is optimized for accurate tipping.

Contact Mainspring today to enable tips and improve both staff and customer satisfaction.