Preparing for the Holiday Season

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As the holiday season quickly approaches, it is imperative retailers are fully prepared for the increase in customer traffic. According to the National Retail Federation, holiday retail sales are expected to increase by 4.3 to 4.8 percent for a total of $717.45 billion to $720.89 billion. Many businesses depend on these holiday surges to obtain… Read more »

Important: Secure Pay Update

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Valued Customer,   Effective October 16, 2018, NCR Secure Pay will be moving production services to AWS. With this transition of production services, NCR Secure Pay’s public DNS will change. However, the current hostnames will remain the same: ps.ncrsecurepay.com ps1.ncrsecurepay.com ws.ncrsecurepay.com   Below, you will find the public IP addresses, provided by AWS. If your… Read more »

Halloween Spending to Reach $9 Billion

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Once again, Americans are looking forward to splurging on their favorite candy, costumes, and decorations during the Halloween season. According to the National Retail Federation’s annual survey conducted by Prosper Insights & Analytics, total spending for Halloween is expected to reach $9 billion, the second highest in the survey’s 14-year history. The figure is relatively… Read more »

Let’s Not Forget About POS

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The headline-making stores in the retail industry focus on the promise of a new era of retail, characterized by an unprecedented pace of innovation. For example, we are witnessing the use of virtual/augmented reality, new and highly sophisticated applications of artificial intelligence, bots, and more. Point of sale (POS) technology may not get much attention… Read more »

Important! New Counterpoint TLS Requirements

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New PCI DSS Requirements for Credit Card Processing March 13, 2018   By now, you may have received notice from your credit card processor or from NCR about upcoming changes to credit card processing that will take place in the next few months.  We wanted to help explain these changes and put them into perspective… Read more »

Counterpoint Calendar Update

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It’s a new year!  If your Counterpoint calendar follows the normal calendar, you’ll want to make sure you’ve updated your system for 2018.   First, create a calendar (if you don’t already have one) for 2018 in Setup | System | Calendars.  You can configure custom Seasons, Months, and Weeks, or you can click the… Read more »

PCI What?

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Yes, PCI Compliance (Payment Card Industry) Don’t let the title scare you. PCI Compliance is the standard in secure payment card acceptance. Many merchants accept card payments, but few know of the security or the how-tos in order to become a PCI Compliant merchant. Luckily, NCR’s products, certified equipment and partnerships with WorldPay & TrustWave… Read more »