As online sales continue to grow, retailers need efficient processes to keep orders moving from purchase to delivery. But when your team manually transfers order information between NCR Counterpoint and ShipStation, valuable time is lost, and the risk of errors increases.
That’s why Mainspring Retail Solutions developed the ShipStation Integration for NCR Counterpoint. This integration automatically connects your sales orders and fulfillment process, reducing manual work and helping your team ship orders faster and more accurately.
How It Works
The ShipStation Integration continuously monitors NCR Counterpoint for new orders.
When an order is entered, whether by a staff member or through your eCommerce website, the integration automatically identifies the order and sends it to ShipStation with all the necessary customer, shipping, and order details. Your shipping team continues to work in ShipStation, just as they do today, creating labels and processing shipments. Once the order has been shipped and marked complete in ShipStation, the integration automatically updates NCR Counterpoint with the latest fulfillment information.
Automatic Updates Back to Counterpoint
When shipments are completed in ShipStation, the integration can automatically:
- Update orders as partially fulfilled
- Mark orders as fully fulfilled
- Close completed orders
- Record shipment tracking numbers
- Store multiple tracking numbers when applicable
This ensures your Counterpoint records remain accurate without requiring additional data entry from your staff.
Key Benefits
Eliminate Double Entry: Stop entering the same order information in multiple systems. Orders flow automatically from Counterpoint to ShipStation, saving time and reducing administrative work.
Improve Accuracy: Manual data entry creates opportunities for mistakes. Automation helps ensure shipping information, fulfillment status, and tracking details remain consistent across both platforms.
Faster Fulfillment: Orders are quickly transferred to ShipStation, allowing your shipping team to focus on getting products out the door instead of managing data.
Better Order Visibility: Tracking information is automatically recorded in Counterpoint, giving your team a complete view of the order lifecycle from sale to delivery.
Scalable for Growing Retailers: Whether you’re processing a handful of shipments each day or hundreds each week, automation helps your business scale without adding unnecessary manual tasks.
Ideal for Retailers Who Ship Orders Daily
The ShipStation Integration is a great fit for:
- Retailers using NCR Counterpoint and ShipStation
- Businesses fulfilling eCommerce orders
- Multi-channel retailers
- Stores looking to automate fulfillment processes
- Teams seeking better visibility into shipment status and tracking information
Simplify Your Shipping Workflow
Your staff shouldn’t have to spend time moving information between your systems. With the ShipStation Integration for NCR Counterpoint, orders flow automatically to ShipStation for fulfillment, and shipment details flow back into Counterpoint when the job is done. The result is less manual work, fewer errors, and a more efficient fulfillment process.
Interested in learning more? Contact Mainspring Retail Solutions to see how the ShipStation Integration can help streamline your shipping operations.
