The start of a new year brings a fresh mindset for many business owners, and your point-of-sale system deserves the same attention. After a busy holiday season, your POS system has likely accumulated outdated items, old pricing, unused customer records, and settings that no longer reflect how your business operates.
If you’re using NCR Counterpoint, January is the ideal time to clean up and optimize your POS system so it runs more efficiently all year long.
Clean Up Item Files and Inventory Records
Over time, files can become cluttered with discontinued products, seasonal items, or SKUs that haven’t sold in years.
Why January matters:
- The holiday rush is over, making it easier to review inventory calmly
- You can identify slow-moving or obsolete items from last year
- Cleaner item files lead to more accurate reporting and purchasing
Removing or deactivating unused items helps ensure your inventory data stays accurate and manageable.
Review and Update Pricing
Pricing often changes throughout the year, but not always systematically.
Why January matters:
- Review margins after holiday discounts and promotions
- Adjust pricing to account for vendor cost increase
- Ensure pricing is consistent across locations and channels
NCR Counterpoint makes it easier to identify pricing inconsistencies and protect your margins when pricing is reviewed regularly.
Organize Customer Records
Customer files can quickly fill with duplicates, outdated contact information, or inactive accounts.
Why January matters:
- Clean customer data improves reporting and marketing efforts
- Accurate records support better customer service
- A clean database sets the foundation for future promotions and loyalty programs
January is the perfect time to tidy customer records before launching new marketing initiatives.
Verify Tax Tables and System Settings
Tax rates and system settings can change over time, and inaccuracies can lead to bigger issues down the road.
Why January matters:
- Confirm tax tables are current and accurate
- Review tender types, user permissions, and security settings
- Ensure system settings align with how your business operates today
Starting the year with correct settings helps avoid costly errors later.
Evaluate Reports and Workflows
Your reporting and daily workflows should evolve as your business grows.
Why January matters:
- Identify reports you rely on most, and those you don’t use
- Streamline workflows to reduce manual steps
- Make sure staff are using Counterpoint efficiently
Small improvements in January can save hours throughout the year.
Turn POS Cleanup Into Long-Term Efficiency
Cleaning up your POS system isn’t just a one-time task; it’s an investment in smoother operations, better data, and more confident decision-making.
At Mainspring, we help business owners get the most out of NCR Counterpoint through system reviews, cleanup assistance, training, and ongoing support. If your POS feels cluttered, outdated, or underutilized, January is the perfect time to take action.
Contact Mainspring today to schedule a POS system review and start the year with a system that truly supports your business.
