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The Ideal Point of Sale Solution for Tobacco Retailers

Jan 19, 2026 | Blog, Counterpoint, Inventory, Point of Sale | 0 comments

Running a tobacco store comes with unique operational challenges, including strict age verification requirements, complex inventory management, and manufacturer rebate programs. Having the right point-of-sale system isn’t just helpful; it’s essential. That’s why NCR Counterpoint, paired with Mainspring Retail Solutions, has become the trusted, industry-proven choice for tobacco retailers.

With years of experience serving tobacco stores nationwide, Mainspring delivers a tailored Counterpoint solution that simplifies compliance, improves efficiency, and maximizes profitability.

Built Specifically for Tobacco Store Operations

Tobacco retailers require more than a standard POS. NCR Counterpoint provides specialized tools that align perfectly with industry demands, while Mainspring ensures those tools are configured, supported, and optimized for your business.

Key tobacco-focused capabilities include:

  • Driver’s License Scanning for fast and accurate age verification
  • Specialized Purchasing that sends orders directly to vendors from the POS
  • Mobile Inventory Management for quicker, more accurate counts
  • Alternate Units of Measure to manage cartons, packs, and singles
  • Integrated Credit Card Processing with secure, customer-facing devices

All of this is backed by Mainspring’s local expertise, training, and ongoing support.

Highlight Feature: Mainspring’s Automated Rebate Reporting

One of the most valuable and often overlooked features for tobacco retailers is rebate reporting. Manufacturer rebates can represent a significant portion of your store’s profitability, but managing them manually is time-consuming and error-prone.

A Mainspring Innovation Built for Tobacco Retailers

To address this challenge, Mainspring Retail Solutions developed a custom rebate reporting enhancement for NCR Counterpoint, specifically designed for the needs of tobacco retailers. This is not an out-of-the-box Counterpoint feature; it’s a Mainspring-built solution created to simplify rebate submissions and improve accuracy.

Our rebate reporting enhancement automatically pulls precise sales data from Counterpoint and formats it to meet the requirements of major tobacco manufacturers such as RJ Reynolds and Philip Morris. What once took hours, or even days, can now be completed quickly and confidently.

Benefits include:

  • Automated, manufacturer-ready rebate reports
  • Reduced manual work and reporting errors
  • Faster, more consistent rebate submissions
  • Improved cash flow from timely reimbursements

The Mainspring Advantage

Because Mainspring is the creator and owner of the rebate reporting solution, our team fully understands how it works and how manufacturers evaluate submissions. We configure, maintain, and support the rebate reporting enhancement within your Counterpoint system to ensure it continues to perform as rebate requirements evolve. The result? Less administrative time, fewer errors, and more rebate dollars back in your business.

Better Reporting, Better Decisions

Beyond rebates, NCR Counterpoint delivers powerful, customizable reporting tools that give tobacco store owners clear visibility into their businesses. From daily sales summaries to detailed inventory movement and vendor performance, Counterpoint turns data into actionable insights.

With Mainspring’s guidance, these reports are tailored to your store’s specific needs, so you are not just collecting data; you’re using it to grow.

A Proven Partner for Tobacco Retailers

Mainspring Retail Solutions has a long track record of supporting tobacco stores with industry-specific POS solutions. Our clients consistently trust us for:

  • System review and cleanups
  • Custom configurations for tobacco operations
  • Employee training
  • Ongoing technical support

We’re proud to consistently receive 5-star reviews from satisfied customers who rely on us to keep their businesses running smoothly.

Ready to Optimize Your Tobacco Store POS?

If you’re looking for a point-of-sale system that truly understands the tobacco industry, NCR Counterpoint and Mainspring Retail Solutions are the ideal fit. From compliance and inventory to automated rebate reporting, we help tobacco retailers operate smarter and more profitably.

Contact a Mainspring sales associate today to learn how we can tailor Counterpoint for your tobacco store.

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