NCR Counterpoint POS Support, Integration, and eCommerce Solutions for Retailers
Helping retail businesses connect their POS, inventory, and eCommerce systems, so everything works together seamlessly.
Our Services
Supporting Best-in-Class Hardware and Software
Explore the core technologies we leverage to streamline your operations, enhance the customer experience, and integrate your retail channels.
NCR Counterpoint
NCR software brings together your point-of-sale, inventory, and operations into one connected system, giving you better visibility, control, and efficiency across your entire business.
Seamless Integrations
Our integration solutions connect your POS with the tools your business relies on, from eCommerce and accounting to inventory and shipping, and customer marketing, helping you streamline operations and drive repeat sales.
CPShop eCommerce
CPShop connects your NCR Counterpoint system to your online store, syncing inventory and orders in real time, so you can sell seamlessly both in-store and online.
About Us
Built for Retailers. Backed by Experience.
At Mainspring, we help retailers simplify and strengthen their operations by connecting the systems that run their business.
With over 35 years of experience, our team specializes in NCR Counterpoint support, system integrations, and eCommerce solutions, giving you the tools and support you need to operate more efficiently and grow with confidence.
We understand that no two retail businesses are the same. That’s why we take a hands-on, consultative approach, learning how your business works and building solutions that fit your needs.
From day-to-day support to long-term strategy, we’re here to make sure your POS, inventory, and online systems work together the way they should.
Blogs
Retail POS Tips, NCR Counterpoint Insights & Technology Updates
Get expert advice on NCR Counterpoint, retail POS systems, inventory management, and eCommerce integrations, designed to help you streamline operations and grow your business.
Not All POS Systems Are Built for Specialty Retail: Here’s What Makes Counterpoint & Mainspring Different
Choosing a point-of-sale system isn't just about ringing up transactions. For specialty retailers, your POS controls inventory, purchasing, reporting, customer relationships, and ultimately how smoothly your store runs every day. And while many systems promise to "do...
The Hidden Profit Killers in Retail
Where stores quietly lose money, and how to stop it. When retailers talk about rising costs, the conversation usually focuses on the big ones: rent, payroll, utilities, and inventory prices. But in reality, many stores lose just as much profit from small operational...
Is Your POS a Keeper? Signs It’s a Healthy Relationship (and Red Flags It’s Not)
In February, we talk a lot about relationships, and while your point of sale system may not bring you flowers, it does play a major role in your day-to-day happiness as a retailer. If your POS causes constant stress, downtime, or frustration, it might be time to ask...
Years Supporting Retail POS Systems
Retail Industries Supported
Retailers Supported
Focused on Secure, Reliable Systems
Why Choose Us
Why Retailers Choose Mainspring
We don’t just support your point-of-sale, we help you run a more connected, efficient, and profitable retail business.
Customer Commitment
We take ownership of your systems, delivering responsive support and long-term solutions you can rely on.
Proven Expertise
With deep experience in NCR Counterpoint and retail systems, we deliver solutions that work the way your business needs them to.
Integrity
We operate with transparency and accountability, so you always know your systems and your business are in good hands.
Partnership Approach
We work alongside your team to understand your business, align your systems, and support your growth every step of the way.
Contact Us
Get a Consultation Now!
Meet Our Team
Meet the Retail POS Experts Behind Mainspring
Our team of NCR Counterpoint specialists, integrations experts, and support professionals brings over 35 years of experience helping retailers streamline operations and grow with confidence.
Brian Royal
Trini Baughn
Alex Welsh
Bill Flatt
Aaron Schneider
Earl Ortner
Shay Pavey
Testimonials