35+ Years of Retail Success. Seamlessly Integrated.

Empowering specialty retailers to thrive in the omnichannel world with proven systems, powerful e-commerce, and expert integration and support.

Schedule a Consultation

Our Services

Supporting Best-in-Class Hardware and Software

Explore the core technologies we leverage to streamline your operations, enhance the customer experience, and integrate your retail channels.

Counterpoint

Newest version delivers line display, 5-digit PLU support, and custom touchscreen buttons for optimized POS control.

All-in-One Touchscreen Terminals

Elegant, robust X-series terminals combine consumer tech looks with industrial-grade POS reliability for superior service.

CPshop

Quickly deploy an affordable e-commerce website that fully integrates with Counterpoint, immediately producing online revenue.

About Us

Decades of Dedicated Retail Expertise

Mainspring offers 35+ years of retail expertise, merging technology with rich business experience. We specialize in seamless system integration, connecting brick-and-mortar operations with e-commerce solutions. Our dedicated team of developers and technicians ensures your business goals drive every successful solution and outcome.

Contact Us

Blogs

Retail Insights & Technology Updates

Get expert analysis, tech updates, NCR Counterpoint tips, and strategic guidance on inventory, e-commerce, and future-proofing specialty retail.

NCR Counterpoint Roadmap Updates for Upcoming Releases

We wanted to share the latest NCR Counterpoint roadmap updates for upcoming releases through early 2026. NCR has outlined several exciting enhancements to improve usability, enhance integrations, and boost performance. Release 8.6.4 – Now Available QR Code Login –...

NCR Presents Self-Checkout Kiosks Built for Retail

When you walk into many retail stores, you may have noticed the checkout process has changed. More and more retailers are moving to a self-checkout system, utilizing stand-alone kiosks for customers. Retail experts expect the self-checkout system to stay and the kiosk...

Counterpoint Tips & Tricks

Did you know you can customize your Counterpoint Touch Screen with just a few simple steps? In Touch Screen Ticket Entry, right-click the header field where you see Item Number, Description, etc, and select Column Designer. Use the Show/Hide Columns tab to add/remove...

Years of Experience

Niche Markets

Implementation Success

System Security

Why Choose Us

The Mainspring Promise

We aim to build on a foundation of core values that guide every interaction and project. These principles ensure we deliver reliable solutions with unwavering ethics and partnership.

Customer Commitment

We strive daily to re-earn the honor of our customers’ trust by delivering superior business solutions.

Quality

We relentlessly pursue the highest quality in all our products and services, always focusing on improvement.

Integrity

We adhere to the highest business ethics and behavior, ensuring our customers always have confidence in us.

Teamwork

Leveraging diverse talents, our team works together seamlessly to consistently meet and exceed customer expectations.

Contact Us

Get a Consultation Now!

We are ready to partner with you to implement, integrate, and support the retail systems that drive your business forward.

Meet Our Team

The Experts Behind Mainspring

Our experienced developers, certified technicians, and strategic consultants offer over 35 years of specialized expertise in retail system implementation and support.

Brian Royal

President

Trini Baughn

Finance & Business Development

Alex Welsh

Technical Services Manager

Bill Flatt

Sales Engineering & E-commerce

Aaron Schneider

Application Developer

Earl Ortner