35+ Years of Retail Success. Seamlessly Integrated.

Empowering specialty retailers to thrive in the omnichannel world with proven systems, powerful e-commerce, and expert integration and support.

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Our Services

Supporting Best-in-Class Hardware and Software

Explore the core technologies we leverage to streamline your operations, enhance the customer experience, and integrate your retail channels.

Counterpoint

Newest version delivers line display, 5-digit PLU support, and custom touchscreen buttons for optimized POS control.

All-in-One Touchscreen Terminals

Elegant, robust X-series terminals combine consumer tech looks with industrial-grade POS reliability for superior service.

CPshop

Quickly deploy an affordable e-commerce website that fully integrates with Counterpoint, immediately producing online revenue.

About Us

Decades of Dedicated Retail Expertise

Mainspring offers 35+ years of retail expertise, merging technology with rich business experience. We specialize in seamless system integration, connecting brick-and-mortar operations with e-commerce solutions. Our dedicated team of developers and technicians ensures your business goals drive every successful solution and outcome.

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Blogs

Retail Insights & Technology Updates

Get expert analysis, tech updates, NCR Counterpoint tips, and strategic guidance on inventory, e-commerce, and future-proofing specialty retail.

Let’s Not Forget About POS

The headline-making stores in the retail industry focus on the promise of a new era of retail, characterized by an unprecedented pace of innovation. For example, we are witnessing the use of virtual/augmented reality, new and highly sophisticated applications of...

Important! New Counterpoint TLS Requirements

New PCI DSS Requirements for Credit Card Processing March 13, 2018By now, you may have received notice from your credit card processor or from NCR about upcoming changes to credit card processing that will take place in the next few months. We wanted to help explain...

PCI What?

Yes, PCI Compliance (Payment Card Industry) Don't let the title scare you. PCI Compliance is the standard in secure payment card acceptance. Many merchants accept card payments, but few know of the security or the how-tos in order to become a PCI Compliant merchant....

Years of Experience

Niche Markets

Implementation Success

System Security

Why Choose Us

The Mainspring Promise

We aim to build on a foundation of core values that guide every interaction and project. These principles ensure we deliver reliable solutions with unwavering ethics and partnership.

Customer Commitment

We strive daily to re-earn the honor of our customers’ trust by delivering superior business solutions.

Quality

We relentlessly pursue the highest quality in all our products and services, always focusing on improvement.

Integrity

We adhere to the highest business ethics and behavior, ensuring our customers always have confidence in us.

Teamwork

Leveraging diverse talents, our team works together seamlessly to consistently meet and exceed customer expectations.

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Get a Consultation Now!

We are ready to partner with you to implement, integrate, and support the retail systems that drive your business forward.

Meet Our Team

The Experts Behind Mainspring

Our experienced developers, certified technicians, and strategic consultants offer over 35 years of specialized expertise in retail system implementation and support.

Brian Royal

President

Trini Baughn

Finance & Business Development

Alex Welsh

Technical Services Manager

Bill Flatt

Sales Engineering & E-commerce

Aaron Schneider

Application Developer

Earl Ortner