In today's always-connected world, it's easy to assume your point-of-sale system will always have internet access. But outages happen, from ISP issues and weather events to routine maintenance and unexpected hardware failures. When your business relies on being...
Every retailer knows the feeling: traffic dips, transactions slow, and it's tempting to coast until spring. But here's the thing, slow months like February aren't a setback. They're a strategic opportunity to prepare your business to crush the next busy season....
Retail in 2026: Change is the New Constant Retail continues to evolve, and 2026 is shaping up to be a year where efficiency, insight, and customer experience matter more than ever. Independent retailers who adapt to changing expectations, while staying focused on...
Winter weather has a way of forcing us to slow down, sometimes without much warning. If your store is closed today due to snow or unsafe conditions, you're not alone. While no one plans for a weather shutdown, a snow day doesn't have to mean a lost day for your...
Today's customers don't think in terms of "online" versus "in-store"; they expect a seamless experience everywhere they shop. For retailers, that means inventory accuracy across all channels is no longer optional. As more retailers expand into eCommerce, the...
Many retailers think loyalty programs start and end with points, discounts, or punch cards. While incentives matter, true customer loyalty is built on something far more important: consistency. In 2026, customers return to retailers they trust, those who deliver...
Big-box retailers and national brands have deep pockets, massive marketing budgets, and name recognition, but in 2026, small retailers still have powerful advantages. Success isn't about outspending the competition; it's about outsmarting them. At Mainspring, we...
Running a tobacco store comes with unique operational challenges, including strict age verification requirements, complex inventory management, and manufacturer rebate programs. Having the right point-of-sale system isn't just helpful; it's essential. That's why...
As retail technology continues to evolve, having the proper hardware is just as important as having the right software. NCR Counterpoint remains a powerful retail POS solution, and pairing it with modern, reliable hardware can dramatically improve performance,...
Take Inventory and Receiving Mobile with MIMS Managing inventory shouldn't require clipboards, printed reports, or running back and forth to a workstation. MIMS (Mobile Inventory Management System) empowers retailers to take critical inventory and receiving tasks...
The start of a new year brings a fresh mindset for many business owners, and your point-of-sale system deserves the same attention. After a busy holiday season, your POS system has likely accumulated outdated items, old pricing, unused customer records, and...
In today's competitive retail landscape, attracting new customers is important, but keeping the ones you already have is essential. Customer loyalty is one of the most powerful drivers of long-term growth for small businesses. Loyal customers spend more, shop more...
