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Blog

NCR Presents Self-Checkout Kiosks Built for Retail

August 23rd, 2022

Counterpoint Tips & Tricks

July 6th, 2022

Holiday Return Season Doesn’t Have to Be a Headache

December 17th, 2025

NCR Voyix Counterpoint v8.6.5.0 Now Available

December 8th, 2025

How NCR Counterpoint and Mainspring Empower Nutrition and Supplement Retailers to Thrive

November 25th, 2025

Enhance Your Checkout Experience with Mainspring’s Advanced Penny Rounding for NCR Counterpoint

November 20th, 2025

Enable Tips in NCR Counterpoint to Streamline Your Retail Checkout

November 17th, 2025

How Retailers Are Using NCR Counterpoint & CPShop to Drive Holiday Sales Online

November 17th, 2025

How NCR Counterpoint and Mainspring Help Nurseries Grow Stronger Businesses

November 5th, 2025

Unlock Seamless eCommerce with CPShop and NCR Counterpoint

October 27th, 2025

How NCR Counterpoint Transforms Liquor Store Sales

October 22nd, 2025

NCR Counterpoint Holiday Optimization: 6 Steps to Maximize Retail Sales

October 20th, 2025


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From the Blog

  • Holiday Return Season Doesn’t Have to Be a Headache December 17, 2025
  • NCR Voyix Counterpoint v8.6.5.0 Now Available December 8, 2025
  • How NCR Counterpoint and Mainspring Empower Nutrition and Supplement Retailers to Thrive November 25, 2025
  • Enhance Your Checkout Experience with Mainspring’s Advanced Penny Rounding for NCR Counterpoint November 20, 2025
  • Enable Tips in NCR Counterpoint to Streamline Your Retail Checkout November 17, 2025
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Mainspring has over 32 years of experience implementing and supporting retail systems. With our expert technicians, application developers, and implementation team, we have the privileged opportunity to meld our strengths with our customers’ vision to provide the best possible business solution and outcome.

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Counterpoint Integration

CPShop is a fully integrated solution that allows you to seamlessly sync products, customer and order data to your Counterpoint solution. It utilizes existing e-commerce categories within Counterpoint to allow you to group items on your website to maximize visibility.

Advanced Features
  • Kits – sell online using Counterpoint kits.
  • Contract Pricing Integration – use your Counterpoint price rules online.
  • Fully integrated gift cards – sell and redeem gift cards online or in your brick and mortar stores interchangeably.
  • Buy Online – Pickup in Store for multiple locations (single location pickup is included in basic package and does not require additional features).
  • Accounts Receivable – Allow your customers to purchase from the website using their in-house AR account.
  • Credit Cards – Integrated credit cards using NCR Securepay.
Ease of Installation
  • Minimal Counterpoint customization required.
  • Utilizes native Counterpoint eCommerce controls.
  • Maps to out-of-the-box Counterpoint data fields while allowing publish of custom columns.
  • Works with current NCR API to ensure current and future Counterpoint compatibility.
  • Designed to be fully maintained by you!  Professional services are also available from CPShop.
Ecommerce Customers
  • Automatic customer creation or updates captured into Counterpoint.
  • Returning customer logins.
  • Unified customer history in Counterpoint.
  • Customer-specific pricing.
Ecommerce Order Processing
  • Automatic, immediate order capture via API calls.  No importing or text files!
  • Automatic merchant notifications for new orders.
  • Shipping system integration with tracking numbers and customer email notifications.
  • Payment processing via PayPal, Stripe, Authorize.net, and NCR SecurePay (optional).
  • Automatic invoice status updates.
  • Shipping choices with customer-created rate tables and major shipping interfaces.
  • Fully integrated credit card processing (optional).
  • Regional sales and shipping restrictions based on country, state, or zip code.
  • Buy online, pick up in-store (optional).
Items
  • Automatically publish available quantities and changes to descriptions, images, categories, pricing, and more.
  • Choose whether or not to publish quantities, or simply set a “low stock” number that will reflect on the website.
  • Optionally consider items in-stock even if quantities fall below zero.
  • Multiple item images per sku, maintained in Counterpoint.
  • Three-dimensional gridded items for both inventory and non-inventory items.
  • Related items to encourage cross-sales.
  • Alternate Units support. Weight and pricing with automatic price conversion.
  • Multi-location inventory processing (on current road map for 2020).