We wanted to share the latest NCR Counterpoint roadmap updates for upcoming releases through early 2026. NCR has outlined several exciting enhancements to improve usability, enhance integrations, and boost performance. Release 8.6.4 – Now Available Release 8.6.5 (Planned October 16, 2025) Release 8.6.6 (Targeted for Q4 2025) Release 8.6.7 (Expected Early Q1 2026) We’ll continue… Read more »
Posts By: Mainspring
NCR Presents Self-Checkout Kiosks Built for Retail
When you walk into many retail stores, you may have noticed the checkout process has changed. More and more retailers are moving to a self-checkout system, utilizing stand-alone kiosks for customers. Retail experts expect the self-checkout system to stay and the kiosk market will increase dramatically in the next couple of years. NCR is proud… Read more »
Counterpoint Tips & Tricks
Customized Touch Screen Did you know you can customize your Counterpoint Touch Screen with just a few simple steps? In Touch Screen Ticket Entry, right-click the header field where you see Item Number, Description, etc, and select Column Designer. Use the Show/Hide Columns tab to add/remove columns. Use the Column Options tab to change the… Read more »
Retail Loyalty Program Dos and Don’ts
Are your customers loving your loyalty program? Difficult times have a way of showing you who your real friends are. And, the uncertainties consumers are facing during the pandemic are quickly revealing to retailers whether they’ve truly cracked the loyalty code with their customers. For example, many consumers have strayed from their typical shopping patterns…. Read more »
Universal Customer Marketing Interface
Communication between your business and customers is essential to success in the retail industry. Email marketing is still one of the most cost-effective ways to stay in touch with customers. We are excited to introduce our latest product, the Universal Customer Marketing Interface. The Universal Customer Marketing Interface is a time-saver for business owners. It… Read more »
Counterpoint API
The Counterpoint API (Application Programming Interface) is a fully supported rest API that allows integration of any number of third-party applications. Why Do I Need the Counterpoint API We built the Counterpoint API with easy integration in mind. Many common features are already supported and ready to go. Just a few include: Support for multiple… Read more »
Considering Going Cashless? Here’s What You Need to Consider First.
The idea of going totally cashless can seem like a great idea to a retailer. It can make stores more efficient by eliminating all cash handling and management. And it can speed up transactions, reducing, the amount of time shoppers have to wait in line and increasing the amount of transactions a store can put… Read more »
CPShop for Counterpoint
CPShop for Counterpoint Customers are moving more and more to online shopping. Without an e-commerce solution, your company could be missing out on revenue. Does creating a website seem too daunting, too intimidating? It doesn’t have to be. We are happy to announce we have an e-commerce solution that is simple to create… Read more »
Message from Mike Hayford – President and CEO of NCR
Letter from NCR’s President and CEO responding to Coronavirus
Best Practices – Cleaning NCR Hardware
Keeping your hardware sanitized is critical. Here are a few ideas to consider.
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